SkinCare Physicians’ dermatologists are now using secure online telemedicine visits to evaluate and treat your skin concerns. These virtual visits are just like an office appointment with your own trusted dermatologist, but use a mobile phone, tablet or laptop from the comfort and safety of your home. Examples of skin conditions that can be evaluated during a telemedicine visit include acne, rosacea, eczema, psoriasis, rashes, cysts, and even some concerning lesions.
Follow these simple steps to schedule your telemedicine visit at SkinCare Physicians:
Step 1 – You will schedule your appointment by calling our office at (617) 731-1600.
Step 2 – After scheduling your appointment, you will receive two emails:
1- An email to log in to SkinCare Physicians’ Patient Portal.
2- An email to download the PocketPatient™ app for iPhone, iPad and Android devices.
Step 3 – Shortly before your appointment you will receive an email inviting you to join your video visit.
IMPORTANT! You CANNOT USE SAFARI as your browser to access the Patient Portal via the web. You must use either FIREFOX or GOOGLE CHROME.
Below are links to instructional videos on how to log in to SkinCare Physicians’ Patient Portal and PocketPatient™ so that you can join your video visit with our practice.
Prior to your telemedicine appointment, SkinCare Physicians’ dermatologists request that you send in digital photographs of the lesion for which you are being seen. The resolution of digital images is far better than what can be seen on videoconferencing, and our physicians rely on this information to assess, diagnose, and treat your skin conditions. Read or watch the following instructions to take your photographs, and then follow the simple steps below to upload your photographs directly to your chart in our online patient portal.
You can learn more about our telemedicine visits from these answers to frequently asked questions.
Telemedicine in dermatology is similar to an office visit, except you use a mobile phone, tablet or laptop to communicate with your trusted dermatologist from the comfort and safety of your home. You can discuss your condition, review your history, and get a treatment plan from your dermatologist.
SkinCare Physicians’ dermatologists can diagnose and treat many skin, hair and nail conditions via telemedicine consultations. Examples of skin conditions that can be evaluated include acne, rosacea, eczema, psoriasis, rashes, cysts, and even some concerning lesions.
You need only a smartphone, tablet or laptop to communicate with your SkinCare Physicians’ dermatologists. You MUST use Firefox or Chrome as your browser: Safari simply does not work.
Yes, SkinCare Physicians’ providers can prescribe or refill medications during your telemedicine visit. These prescriptions are sent electronically to the pharmacy of your choice.
Yes! Our online patient portal is secure and 100% HIPAA compliant.
Yes, we are scheduling established as well as new patients for virtual dermatology consultations.
Yes, due to recent events regarding COVID19, Medicare and most commercial insurers are covering telemedicine appointments just as in-office visits. If you have insurance copays or deductibles to meet, these will still be in place.
If your SkinCare Physicians’ provider feels that an in-office procedure is urgently needed, we will schedule it during our next urgent clinic day. To ensure the safety of our patients and staff, we are only scheduling in-office urgent visits during these days.
We look forward to seeing you online!